Introduction
Extro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Extro (the "App").
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide Directly
- Account Information: When you create an account, we collect your email address, first name, last name, username, and optionally your city/location.
- Event Data: Events you save, create manually, or extract from social media links.
- User Preferences: Your event interests and notification preferences.
Information Collected Automatically
- Device Information: Device type, operating system, and unique device identifiers.
- Usage Data: How you interact with the App, including features used and events viewed.
- Location Data: With your permission, we may collect your device's location to show nearby events and provide location-based recommendations.
Information from Third-Party Services
When you share social media links (Instagram, Facebook, TikTok) with the App to extract event information, we access publicly available content through official APIs:
- Instagram/Facebook: We use Meta's oEmbed API to retrieve publicly available post metadata including post title, author name, and thumbnail images.
- TikTok: We use TikTok's oEmbed API to retrieve publicly available video metadata.
We do not access your social media accounts, private messages, friend lists, or any non-public content.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App
- Create and manage your account
- Extract event details from shared social media links
- Send you notifications about events and reminders you've set
- Personalize your experience with event recommendations
- Respond to your requests and provide customer support
- Analyze usage patterns to improve our services
- Comply with legal obligations
Data Storage and Security
- Local Storage: Your event data and preferences are stored locally on your device using secure storage mechanisms.
- Authentication: We use industry-standard practices for authentication and session management.
- Data Transmission: All data transmitted between your device and our servers is encrypted using TLS/SSL.
- No Sale of Data: We do not sell, trade, or rent your personal information to third parties.
Third-Party Services
The App integrates with the following third-party services:
Meta (Facebook/Instagram) oEmbed API
- Purpose: To retrieve publicly available metadata from Instagram and Facebook posts when you share links to extract event information.
- Data Accessed: Only publicly available post information (title, author name, thumbnail URL).
- Meta Privacy Policy: https://www.facebook.com/privacy/policy/
TikTok oEmbed API
- Purpose: To retrieve publicly available metadata from TikTok videos when you share links to extract event information.
- Data Accessed: Only publicly available video information (title, author name, thumbnail URL).
- TikTok Privacy Policy: https://www.tiktok.com/legal/privacy-policy
AI Services (Google Gemini, OpenAI)
- Purpose: To analyze social media content and extract structured event information (name, date, location, description).
- Data Processed: Publicly available post content and images that you choose to share with the App.
- Data Retention: Content is processed in real-time and not stored by AI providers beyond the immediate request.
Data Retention
- Account Data: Retained as long as your account is active or as needed to provide services.
- Event Data: Stored locally on your device until you delete it or uninstall the App.
- Usage Analytics: Retained in anonymized form for service improvement purposes.
Your Rights and Choices
You have the following rights regarding your data:
- Access: You can access your personal information through the App's settings.
- Correction: You can update your profile information at any time.
- Deletion: You can delete your account and all associated data through the App's settings or by contacting us.
- Notifications: You can manage notification preferences in the App's settings.
- Location: You can enable or disable location services through your device settings.
For California Residents (CCPA)
California residents have additional rights including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.
For European Users (GDPR)
If you are located in the European Economic Area, you have additional rights including the right to data portability and the right to lodge a complaint with a supervisory authority.
Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@extro.app
For GDPR-related inquiries: dpo@extro.app